From Legal Assistant to Client Specialist, Grace’s role is to help clients succeed, to identify problems, offer support and hold them accountable to their own goals. She does much of the same for the lawyers on her team.
Like Grace, a large portion of Jacqui Ford Law clients are experiencing the legal system for the first time, and Grace is honored to be able to help guide them through the process.
Calling a lawyer’s office can feel intimidating. But when Grace answers the phone, she makes sure you know you can communicate what is happening in your own words, ask for help, and rest assured, there are no stupid questions.
Grace is committed to easing clients’ nerves about the many unknowns of their case. She works hard to explain the process clearly and reminds them that the team at Jacqui Ford Law has their back. In fact, Grace believes that her adventure into the legal field has benefited her ability to explain the steps of the process in the easiest way.
Working everyday with clients has given Grace a new understanding of what they go through. Whether they are wrongly accused or find themselves facing a difficult time in their lives, she has grown attached to each and every client and enjoys seeing their success stories.